Frequently Asked Questions
Q: What kind of poker tables do you sell?
A: We sell a wide range of poker tables, including standard-sized tables, custom-built tables, and folding tables that are easy to transport and store. Our tables come in different sizes, shapes, and materials, so you can choose the one that best fits your needs and preferences.
Q: Where are your poker tables made?
A: We pride ourselves by creating and maintaining relationships with only manufactures in the USA.
Q: Where is Poker Table Palace located?
A: We are in the heart of Las Vegas "poker country". You might spot us at a texas hold'em multi-table tournament or cash game wearing a Poker Table Palace t-shirt at the Wynn, Orleans, Venetian, or other.
Q: Do you offer any warranties or guarantees on your products?
A: Yes, we offer a warranty on all our poker tables. The length and terms of the warranty may vary depending on the specific product, but in general, we guarantee that our tables are free from defects in materials and workmanship for a certain period of time after purchase.
Q: Can I customize my poker table?
A: Yes, we offer custom-built poker tables that you can customize to your liking. You can choose the size, shape, color, material, and other features of your table to create a personalized gaming experience.
Q: How do I clean and maintain my poker table?
A: We recommend using a soft cloth and mild cleaning solution to clean your poker table. Avoid using harsh chemicals or abrasive materials that can scratch or damage the surface. To maintain your table's quality, we recommend covering it when not in use and avoiding exposure to direct sunlight or extreme temperatures.
Q: How long does it take to receive my poker table after ordering?
A: The delivery time may vary depending on the specific product, but in general, we aim to deliver your poker table within several days to a few weeks after you place your order. We will provide you with an estimated delivery date and tracking information so you can monitor the progress of your shipment.
Q: What payment methods do you accept?
A: We accept several payment methods, including credit/debit cards, PayPal, Apple Pay and more. You can choose the payment method that is most convenient for you during checkout.
Q: Do you ship internationally?
A: Unfortunately, No. We found shipping poker tables to countries outside the lower 48 states of USA to have costly shipping fees and lengthy delivery times with uncertain success of delivery.
Q: What is your return policy?
A: We accept returns for most of our products within a certain period of time after purchase, as long as the product is in its original condition and packaging. However, some custom-built or personalized products may not be eligible for return. Please refer to our refund policy for more details.